Add the chat to your WordPress site

With the WordPress plugin, you can add the chatbot to your site without pasting any code. The plugin connects an existing bot or creates one for your site right away. If you use WooCommerce, the bot can also look up orders.

Installing

1. In WordPress, go to Plugins → Add New.
2. Search for Chat on Page – AI Chatbot & Live Chat, click Install Now, then Activate.
3. In WordPress, go to Settings → Chat on Page and click Connect with Chat on Page.
4. Sign in (or create an account) and select the bot for your site.
5. You return to WordPress and the chat is now on your website.

You can adjust the position, language and the pages where the chat does not appear in WordPress under Settings → Chat on Page.

In the portal, you can also find the plugin under Connections → Plugins → WordPress. There you can see which sites are already connected.

With WooCommerce

WooCommerce is not required. If it is active, the bot can do more. Both features are enabled by default; you can turn them off under Settings → Chat on Page in WordPress.

• Order status: a customer asks where their order is. The bot asks for the order number and the email address of the order, and only if both are correct does it provide the status, the products and the track & trace. Never the address or payment details.
• Current products: if you change a product, a price or the stock, Chat on Page re-reads that product page within a minute. This way, the bot never mentions old prices.

Good to know

• The plugin is free. To connect it, you need a Chat on Page account.
• When connecting, the domain of your WordPress site is automatically added to the bot’s allowed domains.
• On a site other than WordPress? Use the embed code or Google Tag Manager.
• To see what the bot knows about your products, read Products.